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Break down the actual taxonomy behind the word "halluci...
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See plans“Hallucination” collapses at least two independent axes into one word, and conflating them leads to the wrong fix.
The first axis is factuality vs faithfulness. A factuality hallucination is a claim that’s false relative to the real world, checkable against any reliable source, and it’s the kind RAG is built to reduce by giving the model something current and specific to ground on. A faithfulness hallucination is a claim that contradicts or isn’t supported by the specific source material provided in context — it can be true in the world and still be a faithfulness failure if the model asserted it without the given context actually saying so. That’s exactly the failure mode RAG can introduce that a pure parametric model can’t: the model ignoring or misreading what was retrieved, even when the retrieved passage was correct.
The second axis is intrinsic vs extrinsic. An intrinsic hallucination directly contradicts the source (the source says X, the model says not-X), while an extrinsic hallucination adds something the source neither confirms nor denies — unverifiable relative to that source, not necessarily false. Intrinsic errors are the easier ones to catch automatically, since they’re a detectable contradiction; extrinsic ones require an external reference to adjudicate at all.
Naming which cell of this taxonomy a given failure sits in is what turns “the model hallucinated” from a vague complaint into an actionable diagnosis. A faithfulness/intrinsic failure points at generation ignoring or contradicting context — a prompting or decoding problem. A factuality/extrinsic failure points at either retrieval surfacing the wrong material or the model’s own parametric knowledge being wrong — a retrieval or knowledge problem, not a generation-discipline one. Treating every case the same way, usually by just adding more grounding, only fixes half the taxonomy.