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Your PM wants to fine-tune your model on a random sampl...
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See plans“Clean the data, remove PII, dedupe it” is true but beside the point — it treats the problem as one of data hygiene when the real issue is distribution mismatch between what a random sample of traffic contains and what you actually want the model to get better at. Not all user prompts carry equal signal, and a uniform random sample inherits whatever the natural traffic mix happens to be, not the mix you’d choose deliberately.
In practice, production traffic splits roughly into two very different populations. The larger one by volume is low-intent “quizzing” — someone asking a question they already know the answer to, testing the model’s personality, or probing for a jailbreak. It’s cheap, plentiful, and teaches the model almost nothing about being genuinely useful. The smaller, rarer population is high-intent “asking” — a user relying on the model for a task they can’t already do themselves, like analyzing a dataset, refactoring code, or drafting a difficult email. That’s the traffic that actually reflects value delivered and drives retention, and it’s exactly the traffic a random sample under-represents.
Fine-tuning on an unfiltered random sample optimizes the model to be better at answering the median prompt, which skews toward the low-value half of the distribution. The better approach is to build a classification or scoring step that identifies high-intent, high-value prompts specifically, and curate the fine-tuning set around that subset rather than around whatever traffic happens to be most common.